Attending were leaders of departments and branches. The meeting was carried online to districts, towns and cities.

Increase 14 places in implementing administrative procedure reform

Implementing administrative procedure (AP) reform according to Set of indicators 766, in 47^th week (from November 20-27, 2023), Binh Duong province achieved 77.9 points, ranked 11/63, an increase of 10.9 points and an increase of 14 places compared to the results of 46^th week. Accordingly, the rate of records with electronic and digitized results issued in 47^th week reached 56 .49%, an increase of 2.75% compared to 46^th week.

The rate of digitized AP records and AP resolution results reached 44.77%, an increase of 2.33% compared to 46^th week. The rate of exploitation and reuse of information and digitized data in 47^th week reached 58,863 records, an increase of 4,852 records compared to 46^th week. During the week, there were 92,502 online payment transactions (37.97%); increased by 5,393 transactions and increased by 0.63% compared to 47^th week, etc. In 47^th week, Binh Duong received 36 new complaints on the Government's complaint system. Cumulatively, to date, the province has received 2,857 complaints. Of which, 2,710 complaints have been processed within the deadline, and currently 147 complaints are being processed within the deadline. Ensuring that 100% of people's and enterprises' complaints regarding mechanisms, policies, and AP are handled thoroughly, decisively, and on time.

The PPC has issued 09 Decisions approving the plan to simplify 17 AP under the management of the following branches: Health, Finance, Science and Technology, Construction, Industry and Trade, Home Affairs, Culture, Sports and Tourism, Information and Communications, Justice.

Mr. Truong Cong Huy - Director of the Provincial Public Administration Center reports the results of Set of indicators 766

Departments and branches have coordinated with the Department of Information and Communications and the PPC Office to complete updating 84% of online public services to the National Public Service Portal. After appraisal by the National Public Service Portal, the province will conduct a trial run of the process and submit it for official approval. Estimated completion date is December 20, 2023.

In addition to the positive results, at the meeting, departments, branches and localities analyzed bottlenecks and made recommendations to improve the rate of online public services and digitize AP records.

According to Mr. Doan Hong Tuoi - Chairman of Tan Uyen City People's Committee, the province needs to soon have a solution to unify the way to calculate days, records are late because the National Public Service Portal calculates regular days instead of working days, while Binh Duong calculates working days. On the other hand, relevant units need to overcome technical and network bottlenecks so as not to affect the units' progress in resolving AP.

Similar to Tan Uyen City, Thuan An City has a very high rate of receiving records. Last week, the city received 223,800 records, thus it is proposed that the province overcome technical bottlenecks. The city is focusing on supporting digital signatures for people, it is proposed that VNPT coordinate support and waive fees for people.

Binh Duong focuses on improving the rate of online public services and digitizing records

Information at the meeting, Mr. Truong Cong Huy - Director of Public Administration Center said that the Set of indicators 766, in the process of upgrading to the new version, has not yet completed a number of contents related to the index of public transparency and online public services, the central level can only handle the provincial level, not the district and commune levels, so they hope to receive sharing from the grassroots. The error in the calculation formula is due to the Central government. While waiting for a fix, departments, branches, units and localities need to focus on solutions to increase the rate of online public services and digitize records.

The problem of late record deadlines due to the National Public Service Portal calculating regular days instead of working days has not been recorded and resolved. The review shows that each branch will have different regulations on how to calculate days, so the PPC Office has asked the departments and branches to review the branch regulations according to the legal basis, to make appropriate adjustments. If any AP is incorrect, it will be proposed to the ministries and branches. The PPC Office will act as the focal point, after which the province will propose a solution. It is recommended that agencies and units soon review to coordinate adjustments to avoid late records.

Deploy 100% essential public services of Project 06

For digital transformation, the Provincial AP Resolution Information System has configured 1,311 eForms (100% of eForms are automatically filled in for online public services that generate records). Continuing to review and adjust 504 eForms (total 1,815 eForms) to suit and optimize users. Having coordinated to issue 25,409 digital signatures, the Department of Information and Communications recommends that officials, party members, civil servants and public employees be exemplary, responsible, and take the lead in electronic identification and authentication and use of online public services, public digital signatures, non-cash payments, etc. to be able to guide people around to set up and use digital transformation services in daily life.

As for Project 06, the Provincial Police said that 25 essential public services of Project 06 have been implemented 100%. Of these, 11 public services of the Police branch during the week received 28,080/29,216 online records, the online rate reached 96.11% (up 7.27% compared to 46^th week).

The model "Pilot implementation of traffic penalty solutions and social order and safety in Thu Dau Mot City" is expected to be deployed on December 01, 2023.

For 16 pilot models that have signed plans with the Ministry of Public Security: There are 03/16 models that have not been implemented. Specifically, the model "Deploying examination and driving test monitoring equipment", the Department of Transport is coordinating with VNPT to prepare conditions and equipment to deploy the model (planned to pilot at My Phuoc Private Vocational Education Center in 48^th week). Model "Pilot implementation of traffic penalty solutions and social order and safety in Thu Dau Mot City": Currently, the People's Committee of Thu Dau Mot City has installed cameras to detect road traffic violations to serve traffic fine solutions on Pham Ngoc Thach and Hung Vuong roads. Pilot implementation is expected to take place on December 01, 2023. Model "Analysis of the labor situation", the Department of Labor, War Invalids and Social Affairs has discussed with the Provincial Police on agreeing on a plan to implement this model and has drafted a plan to collect, update and synthesize information about workers to pilot model 15 in Binh Duong province, and is collecting comments from relevant departments and branches to submit to the PPC for signature and promulgation. For the remaining 27 point models according to the C06 Instruction Manual, 20 models have currently been registered.

Implementing the direction of the Provincial Party Committee, the Smart City Office coordinates with the Intelligent Operation Center (IOC) and relevant departments, branches to review branch databases and advise the PPC to promulgate a Plan to complete branch databases, focusing on fields such as land, urban areas, construction, housing, labor, health, education, etc. to serve the direction and management of the provincial leaders and serve people and enterprises. In particular, the land and urban sectors continue to enter and check data for correct - enough - clean - live (80% entered); data that people and enterprises need, and share data to handle AP. Monitoring the water and air environment, especially industrial parks and clusters, advising the PPC on time to fix it, place more monitoring in rivers and streams, and integrate it to control flooding. Implementing labor management, job introduction, job opportunities on IOC. Developing a 2024 Plan on smart education and smart health. Deploying traffic security monitoring by 2024; by the end of 2023, piloting Thu Dau Mot City, etc.

Mr. Nguyen Loc Ha - Vice Chairman of the PPC concludes the meeting

Concluding the meeting, Mr. Nguyen Loc Ha highly appreciated the determination and efforts of the Department of Planning and Investment in building a process to handle investment field records on the AP Resolution Information System; At the same time, for the System to operate smoothly, leaders at all levels need to uphold a sense of responsibility; propose solutions to improve, and the remaining departments and branches soon issue a system of interconnected AP. The implementation of administrative reform, digital transformation, Project 06, etc. has had many positive changes. Many indicators have gradually improved and increased, proving that the efforts of all levels, branches, localities and units have brought positive results. Besides, there are still many bottlenecks that need to be overcome. Therefore, he requested units to promptly coordinate more closely to remove and overcome the problem.