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Thứ 3, Ngày 14/11/2023, 13:00
Overcoming bottlenecks in resolving administrative procedures
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14/11/2023

​PORTAL - On the morning of November 13, at the Administration Center of Binh Duong province, Mr. Nguyen Van Loi - Member of the Party Central Committee, Secretary of the Provincial Party Committee, Head of the Provincial Delegation of National Assembly Deputies chaired a standing committee meeting of the Steering Committee for Administrative Reform, Digital Transformation, Project 06, Smart City and solving some difficulties for people and enterprises (Steering Committee).

​Attending were Vice Chairman of the Provincial People's Committee (PPC) and leaders of departments and branches. The meeting was carried online to districts, towns and cities in the province.

Implementing administrative procedure (AP) reform according to Set of indicators 766, in the 45th week (from November 06-13, 2023), Binh Duong province achieved 75 points, ranked 15/63, maintaining the same points and rankings compared to the 44th week results.

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Overview of the meeting

Accordingly, 100% of AP have been announced and disclosed fully and promptly. Having synchronized 843,478 records (98.55%), an increase of 22,835 records and an increase of 2.43% compared to the 44th week. The satisfaction rate in resolving AP reached 92.25%. There were no complaints about overdue processing.

The rate of records issued electronically and digitized results in the 45th week reached over 52%, an increase of 1.74% compared to the previous week. The rate of digitizing records and resolving administrative procedures reached 41.09%. The rate of exploiting and reusing information and digitized data in the 45th week reached 49,558 records, an increase of 4,492 records compared to the 44th week.

Records submitted online reached 38.68%; Records submitted directly and by other methods reached 61.32%. There were 81,383 transactions (36.55%) of online payments and 141,301 transactions (63.45%) of other payment methods.

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Leader of the Public Administration Center reports the implementation results of AP reform according to the province's Set of indicators 766

Regarding digital transformation, last week, the Department of Information and Communications supplemented and guided units to carry out the digitalization step according to the guidance of the Government Office. Reviewing and adjusting the software system for solving AP, etc.

The Department recommends that relevant units soon complete the remaining 25% of online public services to the National Public Service Portal: Increasing online records, increasing online payments and digitizing natural records. Accelerating the implementation of online payments (including using QR); coordinating to provide free public digital signatures for people when performing online public services.

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Leader of the Department of Information and Communications reports the implementation results of digital transformation

Speaking at the meeting, Provincial Party Secretary Nguyen Van Loi highly appreciated the efforts of all levels, branches and localities on administrative reform, digital transformation, Project 06 and smart cities, in recent weeks, there have been positive changes in a number of indicators, and bottlenecks have been removed. Regarding the future direction, the Provincial Party Secretary requested the Department of Information and Communications to coordinate with VNPT to overcome transmission bottlenecks and technical errors. Increasing the rate of online record processing by increasing propaganda, training and going to each person's house to provide support through the Community Digital Technology Team.

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Provincial Party Secretary Nguyen Van Loi concludes the meeting

At the same time, digitizing records and putting them into the data warehouse for reuse, strengthening human resources in areas that are lacking and weak, and "on-job-training". For late records, it must quickly find the cause, resolve and not let new late records arise. The Secretary of the Provincial Party Committee also required the complete electronicization of internal procedures in departments and branches of the province in 2024.

Regarding Project 06, the Secretary requested all levels and branches to promote the sharing and exploitation of population data, especially in the fields of labor and certificate of criminal records and requested Thu Dau Mot City to quickly deploy the installation of cameras to punish traffic and security violations. The Smart City Office completes the "correct, sufficient, clean, live" data to the Intelligent Operation Center (IOC), all fields reach at least 80% or more, and completes data according to the needs of people and enterprises for exploitation and use. Strengthening propaganda to build the trend of e-commerce and non-cash use in all fields, etc.

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