Accordingly, the "Binh Duong Digital Government" app is a channel to receive and facilitate civil servants, public employees in handling online public services, reflecting recommendations, looking up and exploiting information and data in a timely manner. Besides, through this app, it will help change the habits of officials, civil servants and public employees in using mobile devices to process work, improve work efficiency, save time and minimize delays and shortcomings in performing assigned tasks.
Delegates perform the announcement ceremony of Binh Duong Digital Government app
Basic features of the app: Information module includes news, reference information, operating data. Module for handling daily work: Work schedule - makes it easy to track the calendar, notify when there are changes; notify when there is a meeting through the paperless meeting room; manage documents when there are incoming documents that need to be handled immediately or waiting for digital signature, unprocessed documents that are about to be overdue will be alerted, etc. to ensure the proportion of documents processed on time.
Processing of one-stop-shop documents: When documents are submitted on the Provincial or National Public Service Portal, officials, civil servants and public employees are notified that there are documents to be processed, and a warning that the documents is about to be overdue for timely implementation.
Handling complaints 1022: Incoming people's complaints are notified directly to officials, civil servants and public employees assigned to handle and resolve petitions, handle, look up and track complaints.
IOC function: Officials, civil servants and public employees can monitor warnings related to socio-economic indicators, operating indicators. With the Utilities section, it is possible to use functions such as internal chat to send and receive documents, create interactive groups; look up information to serve the direction and advice.
Reported by Yen Nhi- Translated by Thanh Tam