​The higher development is the digital government. At this level of development, the government operates, issues policies, make proactive decisions to direct, operate and provide digital services following the needs of the citizens, businesses optimally based on the capacity of data mining and analysis, data-centric.

The highest level is the smart government. At this level of development, government creates sustainable development, provides innovative and creative, predictable services to citizens and businesses based on digital technologies and new, optimized service delivery model. And after what is after smart government, only the future can tell.

The above levels of development are not sequential, not negative for each other. Even at the level of e-government development, elements of digital government and smart government develops. In contrast, at the level of digital and smart government development, there are still full features of e-government.

Reported by Mai Xuan - Translated by Nguyen Trang