​Specifically, the Department has gathered frequently asked questions at consultation sessions, answering the problems at the Customs-Business Dialogue conferences at the Department and Sub-Department levels in recent years. The questions were selected and assessed by specialized departments of the Binh Duong Customs Department to ensure the current regulations.

Question bank has been sent to all businesses in Binh Duong province by Customs Department through the Branches of Association, Business Association for reference. In addition, the question bank is also publicly posted by the Binh Duong Customs Department in the "Questions and Answers" section on the website (https://haiquanbinhduong.gov.vn/) in order that all businesses can search and check.

Building a question bank is one of the practical actions in supporting businesses. Through this, businesses are more favorable, proactive and quicker in researching, studying and observing the law on Customs.

At the same time, during applying the procedures, if businesses encounter any difficulties and obstacles, the companies can contact the Binh Duong Customs Department through many different channels such as meeting in person, in writing, by phone, email, Department Website, online consulting team, etc. to be satisfactorily resolved.

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