Collecting important data of the city
Intelligent Operations Center (IOC) was established under Decision No. 937/QD-UBND dated 19 April 2022 of Binh Duong People's Committee. Up to now, IOC has updated data and information of more than 1,000 figures in about 25 fields as data serving citizens and enterprises in the province.
Being the system collecting and saving the general data and information of the province, IOC is aiming to serve to the management and administration of the authorities. Based on these databases, they can examine and control quality of the public service, then analyze and make decision, carry out their programs, plans policies appropriate to the development direction for Binh Duong province
At IOC, visual diagrams of sectors and fields submitted to IOC are visually available 24/7, and all images from monitoring camera systems in the whole province are connected to headquarter to assist the leaders in grasping the provincial situation
Besides, Binh Duong IOC also creates favorable conditions for competent organizations, agencies to easily contact, coordinate and synchronize information to provide the general overview on socio-economic activities of the province in real time for the provincial authorities to make prompt, exact and timely decision at the same time improving public service quality facilitating citizens and businesses.
By integrating automatically and updating virtually data in many fields including socio-economic figures; public administration; transportation, security examination; environmental quality, resources examination; industrial activities examination; information on health care, education; etc. and being directly connected to central center to analyze data and available 24/7 with analysis results on Dashboard charts in specific fields, Binh Duong IOC helps provincial leaders to catch up the situation 24/24. Some typical examples on data archives and analysis of IOC are the transportation – security operations. In 2022, IOC has integrated and operated more than 160 cameras connecting districts/towns to examine transportation situation, and 02 high-level cameras to monitor Thu Dau Mot city and Thuan An city. Data from cameras will be shared on applications for citizens and enterprises to access for transportation information of routes. In environmental examination, information of environmental monitoring, waste water, gas emission is also integrated and directly examined at IOC and digitalizing on the map. Information of environment exceeding regulated level will be alerted and quickly tackled.
IOC collects a specialized database of departments and units, processes, analyzes, and comes up with final results commemorating directing and administrative needs
Through a 24/7 available dashboard, KPI has been measured from information system of core fields, figures, latest information, alerts, analysis on trends which will help leaders to make decisions timely and exactly to shorten time to direct organizations instead of waiting for and treating traditionally reports from departments and agencies or meetings. Upon that foundation, the gathering of information and coordinating have helped relevant organizations to receive and manage continuously, transparently, quickly suggestions and feedbacks from citizens in any fields.
Data connecting system is specifically designated to how establish, connect and standardize data meeting requirements of Binh Duong IOC and parallelly ensure the data thickness and vitality, lack of which it will be difficult to apply technological solutions such as forecast socio-economic or data collecting from 30 to 60 months.
Implementing application and function of Binh Duong IOC
Applying and deploying the socio-economic data analyzing system supports leaders at all levels in recognizing clearly the forecast, tendency of increase/decrease, changes in socio-economic figures in order to propose timely and efficiently the strategic plan and management and direction. Many important figures have been daily updated such as: state budget revenue and expenditure, public investment disbursement, etc.
Traffic violation examination and operation system: Applying A.I. actively and automatically to detect and follow traffic violation (blow the red light, wrong lanes, exceed allowed speed, number of persons in one vehicle, not wearing helmet, etc.) on A.I. (Artificial Intelligence) to ensure safe and smooth transportation (decrease traffic congestion and accidents).
Public order and security examination and operation system: Automatic face recognition and tracing up. Alerting activities harmful to social order and security: gatherings, fighting; illegal invasion; smoke, fire exploring; weapon user, etc.
Being designed to serve citizens by interacting and communicating system, Binh Duong 1022 hotline is the channel for "society sensor" through receiving and tackling demands, feedbacks of citizens and enterprises. The hotline helps the provincial authorities to update and tackle the current challenges, problems and better serve the local citizens. Besides, digitalizing out-patient emergency helps to reduce time, improve emergency service in the province.
Images from monitoring camera systems in the whole province assist the leaders in having an overall and comprehensive overview of all socio-economic activities, from which decisions will be made promptly, timely, and precisely
Internet Information examination center: Strongly, comprehensively and quickly collecting information to analyze, alert positive or negative tendencies and well understand local citizens, at the same time, actively suggest solutions for communications, preventing and avoiding side effects of journals, Facebook, YouTube, Tiktok in the province.
In term of function, examination and monitoring specific fields: trade and industry, health care, education, transportation, internal affairs, public security, culture, sport and tourism, labor, invalids and social affairs, science technology and innovation, external relations, etc. IOC helps to connects comprehensive data, then analyze and explore data in order to manage and propose orientation, development planning of each sector suitable to the socio-economic development requirement.
Environment monitoring and examining system (land, forest, water, air, etc.): Comprehensively manage information on land and environmental natural resources (checking, measuring, red book issuance, land and land price changes, etc.); collect, connect in real time to all monitoring machines to find out and promptly control air and water pollution issues.
Confidential examining and data security system: Supporting the examining 24/24 of information technology to alert and ensure the information confidentiality – safety – security of the Government is considered as the firewall of information safety and confidentiality issues for all smart activities
In the time to come, the Department of Information and Communications will cooperate with departments and agencies to propose provincial People's Committee the implementation of data resource sharing and development via an application for local businesses and people. Users could check and follow their on-going administrative procedures process. This is the prerequisite condition for successfully implementing the smart urban Operations Center and constructing provincial socio – economic development strategy planning, predicting and studying Center. Developing AI for administrative procedures and serving local businesses and citizens.
Reported by Mr. Nguyen Thanh Son- Vice Director of Binh Duong IOC- Translated by: H.H.Tien