2. The official in-charge occasionally does not fully understand the documents or each official in-charge has different opinion of the documents causing us difficulties when writing reports.
3. The social insurance department is also requested to have trial run before issuing a new document and/or to avoid the beginning/end of each month, quarter or year when it comes to changes in forms or application of new software.
Answer by Binh Duong Social Insurance Department
Implementing administrative reform, from 2017, Binh Duong Social Insurance Department switched to newer software (TST) with a view to better facilitate participants. Simultaneously check-up and return social insurance books to participants, improve the processes of social insurance fee collection and social insurance book issuance and especially implementation on the regulations of social insurance code issuance. This is the hard time for the social insurance sector in Vietnam as well as organizations and participants as there are many changes, new programs don't run smoothly, etc. Binh Duong Social Insurance Department also constantly reports to Vietnam Social Insurance for solutions.
In order to reduce administrative procedures towards an integrated management with social insurance codes, facilitating participants, Vietnam Social Insurance needs your attention, supports from organizations and participants to create a comprehensive database, serving the management of Vietnam Social Insurance and interests of participants.
In case there is (are) any queries, the organization can contact the chief of the related division or leaders of Social Insurance Department.