Thứ 5, Ngày 03/06/2021, 15:00
Temporarily suspending direct administrative procedures transactions at the One-Stop-Service Section of Thuan An City
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PORTAL – Before the complicated situation of the Covid-19 pandemic, the People's Committee of Thuan An City announces to temporarily suspend the transaction of direct submission of dossiers on administrative procedures at the Dossier-receiving and result-delivering section of Thuan An city (One-Stop-Service – OSS Section) from 13:00, June 01, 2021 until further notice.

Particularly for the dossiers of Mortgage, mortgage release registration is received directly (delivering results at home via postal service) and individuals and organizations are required to strictly comply with health declaration, wash hands, close disinfect, wear a mask and keep a distance.

In order to ensure all rights of individuals, organizations, civil servants and personnel working at the OSS Section, the City People's Committee moves the implementation of administrative procedures to online transactions, including: Guiding and advising via phone, Zalo, email, etc.; submitting the dossiers, receiving and delivering the results via the provincial public service Page at:, at home and via the public postal service.

The way to do it is as follows: Organizations and individuals learn about administrative procedures, download application forms and declarations by accessing the address, unit: Thuan An City People's Committee, select the procedure to learn; prepare the dossiers as prescribed. Submitting the dossiers online via the public service page (for levels 3 and 4), via the online public service application on mobile devices (the "Thuan An online" app), at home and via the public postal service.

In the process of implementation, if there are difficulties or problems, it is suggested that individuals and organizations contact the personnel of the OSS Section for support, implementation guidance and receipt of dossiers.

Envelopes of administrative transaction dossiers must clearly state the following information: Name of applicant, address, contact phone number; name of recipient, phone number. Address: Dossier-receiving and result-delivering section of Thuan An city - Phan Dinh Phung street, Lai Thieu ward, Thuan An city, Binh Duong province.

When the settlement results are available, the civil servant receiving the dossiers hand them over to Thuan An Post Office to return the results at home or at the address requested by the applicant and collect the prescribed fees and charges (if any).

Reported by Phuong Chi - Translated by Nguyen Trang

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