Accordingly, the Plan was issued with the aim of creating the spread and consensus in the society, raising awareness of officers, civil servants, officials, employees and people, businesses about the role, meaning, goals, and importance of the administrative procedure reform and control; information technology and implementation of the one-stop shop, inter-agency one-stop shop mechanism in the settlement of administrative procedures in 2021 in Binh Duong province. In particular, focusing on propagating the results of implementing key tasks such as: Resolution of the Government on continuing to perform the main tasks and solutions to improve the business environment and enhance national competitiveness in 2021; Resolution of the Government on the key tasks and solutions for e-Government development in the period 2019 - 2020, with a vision to 2025; reform the method in settlement of administrative procedures through the one-stop shop and inter-agency one-stop shop mechanism; receiving, responding to reflections and recommendations on administrative regulations of people, enterprises and organizations; implementing online public services at levels 3 and 4; receiving dossiers, returning results of administrative procedures settlement through public postal services; sending and receiving electronic documents between agencies in the state administrative system; results of implementing the National Public Service Portal and the Provincial Public Service Portal; improving meeting regimes in management and administration activities of agencies under the state administrative system, etc.
Directors, heads of units and localities continue to thoroughly grasp and identify communication reform and control activities of administrative procedures; information technology and implementing the OSS and inter-agency OSS mechanism are one of key, regular and continuous tasks. To speed up information and press work, take advantage of the consensus of all classes of people, enhance the efficiency of coordination among agencies, organizations, Fatherland Front Committees and mass organizations at all levels; mobilize the intellectual contributions of public officials and civil servants who directly participate in resolving administrative procedures to serve people and businesses. Research and select rich and diversified propaganda methods which are suitable to people's intellectual levels and specific characteristics and conditions of each unit and locality, focusing on widely introducing experiences and good methods, good practices, advanced examples, at the same time criticizing the stagnant manifestations in the process of implementing the task of reforming and controlling administrative procedures; information technology and implementation of the one-stop shop, inter-agency one-stop shop mechanism in resolving administrative procedures in Binh Duong province.